Terms of Service

Last updated: July 4, 2026

1. Acceptance of Terms

By creating an account and using SmartStudio (the "Service") at app.excelleratedsolutions.com, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

2. Description of Service

SmartStudio is a subscription-based pottery studio management platform that provides tools for order tracking, team management, customer communication, inventory management, and point-of-sale integration. The Service is offered in three subscription tiers with varying feature sets.

3. Account Registration

To use the Service, you must create an account using a valid email address or Google account. You are responsible for maintaining the security of your account credentials and for all activities that occur under your account. You must be at least 18 years old to create an account.

4. Subscriptions and Billing

The Service is offered through monthly or yearly subscription plans. Subscription fees are billed in advance through Stripe. You can cancel your subscription at any time; access continues until the end of your current billing period. Refunds are issued at our discretion for billing errors.

5. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Share your account credentials with unauthorized users
  • Attempt to access other studios' data
  • Use the Service to send unsolicited communications (spam)
  • Reverse engineer, decompile, or disassemble the Service
  • Introduce malware or harmful code

6. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, available at app.excelleratedsolutions.com/privacy-policy. You are responsible for ensuring you have the right to share any customer data you input into the Service.

7. Intellectual Property

The Service, including its design, features, and content, is the property of Excellerated Solutions and is protected by intellectual property laws. You retain all rights to the data you input into the Service.

8. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted service. We are not liable for downtime, data loss, or service disruptions caused by circumstances beyond our control.

9. Limitation of Liability

SmartStudio is provided "as is" without warranties of any kind. To the fullest extent permitted by law, Excellerated Solutions shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.

10. Termination

You may cancel your account at any time. We may suspend or terminate your account if you violate these Terms or if your account is inactive for an extended period. Upon termination, your data will be deleted after 30 days.

11. Changes to Terms

We may update these Terms from time to time. We will notify you of significant changes by posting the updated Terms on this page and updating the "Last updated" date.

12. Contact

For questions about these Terms, contact us at support@excelleratedsolutions.com.